Payment Policy

Effective Date: January 17, 2025

At RegalxHue, we strive to provide our customers with a secure and convenient shopping experience. Our Payment Policy outlines the accepted payment methods, billing procedures, and other important payment-related details to ensure a smooth transaction process.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made through our website www.regalxshue.com:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: Customers can choose to pay via PayPal for secure transactions. If you choose PayPal, you will be redirected to PayPal’s website to complete your payment.

  • Other Payment Methods: We may offer additional payment methods at checkout, depending on your location. These will be clearly displayed when you select your payment option.

2. Payment Authorization

  • When you make a purchase, your payment will be processed immediately. Once your payment has been successfully authorized, we will send you an order confirmation email. If there are any issues with processing your payment, we will notify you immediately.

  • If there is a delay in payment authorization, we may need additional verification to complete your order. You will be contacted if additional information is required.

3. Payment Security

At RegalxHue, we prioritize the security of your payment information. We use industry-standard encryption technologies to protect your sensitive data during the transaction process. Our payment gateway partners are compliant with PCI-DSS (Payment Card Industry Data Security Standard), ensuring that your payment details are securely handled.

Please note that while we implement security measures, no method of internet transmission is 100% secure. We cannot guarantee the absolute security of your payment information, but we strive to protect it to the best of our abilities.

4. Currency

All prices on our website are listed in U.S. Dollars (USD). If your credit card or PayPal account is based in another currency, the exchange rate applied will be determined by your card issuer or payment provider. You may also incur foreign transaction fees depending on your bank’s policies.

5. Billing Address

The billing address entered during the checkout process must match the address associated with the payment method you are using. This helps prevent fraudulent transactions and ensures successful payment authorization.

6. Order Confirmation

After a successful payment, you will receive an order confirmation email. This email will include:

  • Your order number
  • A summary of your purchase
  • Estimated shipping details

Please review the order confirmation carefully. If you notice any discrepancies, contact us immediately to resolve the issue.

7. Payment Errors

If you experience any issues with processing your payment or if your transaction is declined, please check the following:

  • Ensure that your payment method has sufficient funds or available credit.
  • Verify that the billing information you entered is correct.
  • Contact your bank or payment provider for assistance with resolving any issues on their end.

If the problem persists, please reach out to our customer service team for assistance.

8. Taxes

Sales tax will be applied to orders as required by law. The applicable tax rate is calculated based on the shipping address provided during checkout. The tax amount will be shown during the checkout process.

9. Order Cancellations

Once your payment has been successfully processed, we begin fulfilling your order. Orders that have already been shipped cannot be canceled. Please refer to our Refund and Returns Policy for information on how to handle returns or exchanges.

10. Contact Us

If you have any questions regarding our Payment Policy or need assistance with a payment issue, please contact us:

  • Email: contact@regalxshue.com
  • Phone: (516) 796-0620
  • Address: 35 Slate Ln, Levittown, New York (NY), 11756, United States

Thank you for shopping with RegalxHue! We appreciate your business and aim to provide you with an excellent shopping experience.